OnTime: An Innovative Delivery Platform Powered by DelivApp

The Essence of OnTime

OnTime, formerly known as Amigo, is a delivery platform founded four years ago. Its goal is to do things differently — bringing efficiency, great service, and a real connection to the local community. The company started out in Netivot and today operates as a franchise in four cities across Israel.

Small Team, Big Flexibility

Here's the surprising part — this entire operation is run by a core team of just two partners. The day-to-day operations are managed by local franchisees, each one responsible for their own city. This lets OnTime stay lean, smart, and agile.

Advanced Tech Infrastructure

The service relies on a tech infrastructure developed in collaboration with DelivApp. We're not talking about just another software vendor here — DelivApp is a strategic partner for growth. The platform evolves together with the field, based on real, everyday needs.

Expansion Campaign

These days, the company is pushing an expansion campaign with a dedicated training program for new franchisees. It's part of a bigger philosophy that believes in local growth and operational autonomy. The service isn't just about scale — it's about substance.

"With DelivApp we can grow without limits"

Why OnTime Needed DelivApp

Tech System from Day One

When Haim founded OnTime (back then called "Amigo"), he was looking for a tech solution to run a delivery company. He wanted a customer-facing app, an operational management system, and the ability to scale in the future. After meetings with quite a few companies, DelivApp was the only one that offered a comprehensive solution. That became the foundation the entire platform was built on. As he puts it: "Without DelivApp — it wouldn't have happened."

A Platform Built for Growth

Unlike systems that "start small" and get stuck down the road, DelivApp's platform was built from the ground up for large-scale operations. It supports multiple restaurants, parallel deliveries, and different operational models. This is what allowed OnTime to expand to four cities while keeping full control.

Less Manual Work, More Automation

In the early days, the payment collection process was slow and complex. They waited for invoices, calculated everything manually, and transferring funds to restaurants took a lot of man-hours. DelivApp developed an automated system for payment summaries and invoice generation. This solution saved time, reduced errors, and significantly cut operational overhead.

A Real Partnership, Not Just Software

OnTime doesn't see DelivApp as a vendor — they see them as a partner. Every new feature, operational component, or customization is built together. The close relationship and attentiveness to needs is what lets OnTime plan aggressive growth without worrying that the tech won't keep up.

"Our goal? To expand the franchise network nationwide, without growing the core team"

The Advantages of DelivApp

• Advanced Technical Support — DelivApp offers 24/7 technical support. This is critical for delivery-based businesses. Every issue gets resolved quickly, so the service never takes a hit.
• Excellent Customer Service — The DelivApp team specializes in customer service. They're available for any question or issue. This lets businesses focus on what they do best — serving their customers.
• Custom Fit — DelivApp enables platform customization to fit each business's needs. This matters, because every business is different. This flexibility ensures the business operates at peak efficiency.