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Documentation/Orders & Delivery

Orders & Delivery

Order management, dispatch, control centers, shifts, regions, courier app, and tracking

  • Managing couriers shifts
  • Understanding, and working with user shift reports
  • Setting up and configuring Couriers App
  • Setting up delivery regions
  • Setting Service cities
  • Using Named Places as Delivery Addresses
  • Delivery Settings in the Marketplace
  • Orders grouping criteria | Algorithm settings
  • How DelivApp Auto-Dispatch Works (and what controls it)
  • Set Target Time for Delivery
  • Manually stacking orders for delivery
  • How to assign an order to a courier
  • How to reassign courier
  • Orders grouping in a route and route time explanation
  • Order's notes
  • Creating Orders Manually
  • Order creation by phone number
  • Takeaway orders management
  • Filtering Orders
  • Editing & Deleting Active Orders
  • Assistance order
  • Extracting orders report
  • Configuring presets for order preparation time intervals and delivery times
  • DelivApp Mobile App Settings Guide for Business
  • How orders are sorted in the orders list
  • Editing, Cancelling, or Completing Scheduled Orders
  • Order delay coloring
  • Couriers, delivery points and routes coloring
  • Displaying orders on the map
  • Map
  • Courier info on the map
  • Courier routes map view
  • Understanding the courier’s panel
DelivApp

Products

  • Online ordering and loyalty
  • Delivery management
  • Orders aggregation and dispatch
  • Self-service kiosk
  • Multi-fleet access
  • Customer apps

Partners

  • All partners
  • Delivery companies
  • Nationwide fleets
  • Payment processors
  • POS systems
  • Personal area

Resources

  • Knowledge base
  • Blog
  • What we shipped
  • API documentation
  • Find a delivery provider
  • DelivApp comparisons
  • Order food

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