Delivery management at scale
Organize and automate your operations
The DelivApp platform is designed to help you organize your delivery operations the way you need. We integrate into your ordering channels and support multiple delivery scenarios and workflows with your own drivers or integrated third-party fleets.
API
Consumer tracking
Integrated fleets
Courier app
Admin portal
Business portal
Integrated orders
They run on DelivApp:
Realize your vision and reach your goals with DelivApp
10x
Fullgaz is a tech-enabled delivery business. It serves hundreds of restaurants and manages 1000+ couriers with DelivApp. The business had grown x10 over several years of using the platform.
increase in order
volume
Courier
app
Integrations
#1
OnTime runs a franchise of local on-demand delivery marketplaces in small cities across the country, using the DelivApp white-label platform. Franchisees get marketing materials, business processes playbooks, and technology, becoming a part of a strong nationwide brand.
local marketplace franchise
Online
Ordering
Loyalty & Engagement
Courier
app
Integrations
120+
Golda runs digital sales and delivery of the entire franchise on DelivApp.
Having moved to DelivApp, the company reduced the number of tech vendors, standardized digital operations, and started to own its branded sales channel. At the same time, it continues to attract new audiences via integrated marketplaces.
food service franchisees on one platform
Online
Ordering
Loyalty & Engagement
Courier
app
Integrations
Integrations
Gain visibility and control over your operations
Automated dispatch
Work in a co-pilot mode and become more productive than ever
The system automatically bundles and dispatches the orders according to your rules. However, you can always interfere when needed
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Adjust the automation parameters to fit your goals and let the system do the rest
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Rely on notifications and alerts to make sure every order is delivered on time
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Proactively resolve issues
Courier
4 orders
Burger Salon
Right at the corner, second floor
+972 54 470-97-12
Right at the corner, second floor
A Salt & Battery
Right at the corner, second floor
+972 54 470-97-12
Right at the corner, second floor
Mike McCaabe
Right at the corner, second floor
+972 54 470-97-12
Right at the corner, second floor
Helena Rubinstain
Right at the corner, second floor
+972 54 470-97-12
Right at the corner, second floor
😨
👆
AUTOMATED DISPATCH
Orders from different locations are bundled and dispatched based on your rules
Should something happen, a human supervisor can always intervene and change the pickup and delivery sequence
An order is at risk to be late
Tools for all users
Admin portal and app - for dispatchers, merchant portal and business app - for establishments, app - for couriers, and API - for developers
The DelivApp platform provides you with a set of tools for each stakeholder in your delivery operation
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Make them feel at home - white label the entire system or selected modules to reflect your brand
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Help them become productive with mobile apps for tasks that can be done on the go
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Use our API to extend the system the way that suits your business
Courier management
Manage your in-house delivery people, supervise work in real-time, control the mobile app behavior, set courier fees, and reconcile easily
DelivApp provides you with all the functionality you need to operate with your in-house delivery workforce
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Monitor the couriers' work live and receive automated alerts if something goes wrong
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Setup the courier app the way you need it: show or hide fee per order, enable/disable order rejection, and more
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Set delivery fees based on distance, region, or both
COURIER APP
Indulge Restaurant
Chelsea str 12
Orders:
3
Grill’d
71 Cherry court
Orders:
3
12 Oxford str
$15
Tip
$5
No later than
9:59
Baker St 3
$20
Tip
$3
No later than
10:18
Leave outside front door
Columbus circle 18
$20
Tip
$6
Don’t ring the bell!!!
15:30
Delivery Fees:
$55
Tip:
$14
Total:
$69
You have a complete control over the courier workflow and what is displayed in the Courier’s app
🛵
🏠
Allow Reject
Show all tasks together
Show Tip In App
Show Courier Fee In App
Hybrid delivery
Access integrated third-party fleets when your own couriers are busy or you don’t have any
DelivApp partners with some fleet-as-a-service companies and also plugs in local delivery providers per customer requests
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Set fleet preferences and dispatching rules and let the system chose the most suitable delivery option
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Collect bids from external vendors and pick the best on the per-order basis
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Allow selected establishments to dispatch by themselves when needed
Order from Burger Salon
London, 71 Cherry Court
Ready in 25 min
MY COURIERS
Albert Flores
Wade Warren
Leslie Alex
Wade Warren
EXTERNAL PROVIDERS
Partner Fleet 2
Partner Fleet 1
👆
Delivery payouts and charging
Control delivery costs for your clients and delivery fees you pay to your delivery people
DelivApp helps you offer custom rates to the clients you deliver for, and set compensations for couriers so that everyone is happy and you earn your margins
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Set custom delivery prices for each establishment
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Apply distance-based and/or region-based calculations
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Reconcile using in-system reports
ORDER:
Indulge
Order delivered at 17:53
Delivered by John G.
4.3 km traveled
DelivApp automatically calculates how much merchants owe you for delivery and how much you should pay to couriers, based on the rates and rules you set
GLOBAL ACCOUNT
TERRITORY ACCOUNTS
CONTROL CENTERS
Account hierarchy
Use one account to manage multiple locations in different regions and countries
We have the technology to support your specific business structure, giving your business users the autonomy they need, and you - the control you require
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Keep everything under one roof and leverage centralized reports and data insights
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Utilize roles and entitlements to ensure each user is empowered to achieve their goals
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Meet the unique needs of every establishment and location, with just one system
Why our customers love us
One platform to power online ordering and delivery across 130 stores
CEO of Anita Ice cream and Golda Franchise
"While selecting a technology vendor, we conducted an in-depth due diligence in Israel and abroad. We chose DelivApp, their stellar platform and the team made the decision simple for us"
Yaron Golan
Switched to DelivApp to grow
Managing Director of NINJAS.jetzt
"Support is fast, our requests are being heard and implemented. DelivApp has our back when it comes to logistics, so we can focus on improving our frontend, and on the business and operational aspects of the growth"
Thomas Hager-Roiser
Excellent customer service
CEO & founder of Smartioo delivery services
"We've been using Shipday, but we decided to switch as they did not have a merchant portal. Not only DelivApp has the portal and a good dispatching system, they also excel at customer service – all the questions are always answered, solutions found, and issues are solved very fast and without any problems."
Catalin Urda
10 times more monthly order volume in 2 years
co-owners of of FullGaz delivery
"We have to confess that this software is very addictive. Once you've tried it for your business, you don't really know how you lived without it before. We have grown our delivery volume 10 times in two years, and we are not planning to stop."
Barak & Or
Easy setup, great value for money, and really good support
the co-owner of Discover Thabazimbi
"We assessed a number of software solutions before we decided to go with DelivApp. What triggered our decision was the platform itself of course - easy to use both for the operator and for the drivers, but also the team's communication, responsiveness, and the level of support we were receiving from the get-go. We found DelivApp to be a great value for money investment."
Nicolette Coetzee
No late orders, rush hours are simple and efficient
the owner of Wolfnights franchise
"DelivApp was a game-changer for us. Before we started with them, we were swamped during the peak hours: lost orders, angry customers, non-stop "where-is-my-food" calls. Moving to DelivApp had suddenly made our rush hours work easy and quiet. We created a well-organized delivery routine, eliminated late orders, and completely forgot about refunds."
Barak
Calculates courier compensations with the click of a button
the owner of Franco Restaurant
"Once we started working with DelivApp, we were able to streamline all of the logistic processes as well as payroll and compensation management. We are now running very efficient and lean operations and we calculate our courier compensations literally in one click."
Nadav